Environmental, Social and Governance (ESG) has become increasingly important for businesses and their long-term success – with 90% of S&P 500 companies currently releasing ESG reports. ESG refers to a set of standards that companies must follow to assure socially conscious consumers and investors that they are operating responsibly.
Beyond mere financial performance, ESG covers company attitudes to risk and opportunities related to social responsibility, environmental stewardship and governance practices.
Why is ESG Important for Businesses?
There are many reasons why ESG has become imperative for businesses.
Long-term risk management
ESG standards help your business identify and mitigate areas of risk which could impact your sustainability in the long-run. Understanding environmental, social and governance risks – such as climate change, labor practices or corruption – and how they impact your long-term business, can help you implement key changes now to future proof your business and ensure resilient operations.
Customer Loyalty
Customers are becoming increasingly conscious about where they shop – in fact, a recent study suggests 76% of consumers would not buy from firms that neglect ESG practices such as environmental, employee or community well-being (1). If a company prioritizes ESG in their operations, they can improve their brand reputation – attracting new customers and ensuring loyalty of existing customers.
Attracting investors
Increasingly, investors are factoring in ESG considerations when making investment decisions. Companies boasting a strong ESG performance are more likely to attract investment, demonstrating that they prioritize sustainability, longevity and ethical governance. Investment, in turn, can help these companies improve their financial position and advance their growth and innovation.
Regulatory compliance
When it comes to environmental and social issues, regulation is becoming increasingly strict – from governments and regulatory bodies around the world. Making sure your business is compliant with these regulations will help protect your company from financial and legal ramifications. It also helps you prepare for future regulation and helps your organization get into good performance tracking and reporting habits for ESG issues.
Attracting and retaining talent
The new generation of employees is a socially conscious one, looking for jobs and companies that align with their personal values. Companies with strong ESG practices can recruit the right type of talent – committed to making a positive impact – which in turn helps enhance employee satisfaction and loyalty for better retention and morale.
How can you implement ESG in your business strategy?
ESG considerations should be integrated into your overall business strategy – from decision-making processes to company operations ad culture. At every level of your organization, ESG goals should be clear and defined. Here are the key steps to successfully implementing ESG in your business strategy:
Carry out an ESG assessment
Conducting a thorough ESG assessment will help you understand your company’s position in terms of environmental, social and governance practices including what you’re already doing well and where you stand to improve. This initial assessment will help you develop a strategy.
Define measurable ESG goals
Create clear and measurable ESG goals which are aligned with your business objectives. These goals must be specific, achievable, and time-bound as they help you remain accountable and allow stakeholders to follow on your ESG progress journey. Some key examples include reducing your carbon emissions by a certain amount by a particular date or achieving zero gender pay gap.
Engage Stakeholders
Get your stakeholders involved in your ESG journey! From employee training to external communications with customers, investors and communities, transparent communication about your ESG initiatives can help you stay accountable and keep stakeholders infrared and engaged. The best kind of communication is authentic – prioritizing progress over perfection – and invites feedback and suggestions from stakeholders.
Monitor and Report Progress
Your organization should be regularly tracking your ESG performance and reporting on company progress. Use established frameworks such as the Global Reporting Initiative (GRI) or the Sustainability Accounting Standards Board (SASB) to guide your reporting. Always make sure what you are legally obliged to report and what reporting may become obligatory in the coming years. Getting into good reporting habits will not only build credibility with stakeholders, but help you stay ahead when it comes to ESG compliance.
Closing Thoughts
ESG has gone from a nice-to-have for businesses to something crucial for long-term success. There is so much to be gained by implementing ESG into business strategies. By understanding their ESG position and working to improve it, businesses can boost their reputation, manage long-term risk, attract investors, comply with regulations and engage employees.